Payment terms

How payment works

Payments for upgrades, subscriptions and advertising are processed by a trusted payment provider. We never store raw payment card details; card data goes directly to the processor over encrypted channels. Transactions between buyers and sellers are arranged directly unless an optional escrow or checkout feature is offered, in which case its terms are shown before use.

Currency and taxes

Prices are shown in the currency of the storefront. Applicable taxes are added at checkout where required by law.

Failed payments

If a payment fails, we try to notify you and you may retry. Subscriptions may be paused or cancelled after repeated failures, and access may be restricted until payment succeeds.

Refunds and chargebacks

Refunds follow the Refund policy. If you dispute a charge through your bank, the payment processor handles the chargeback; we review each case and respond with evidence where relevant.

Billing information

You are responsible for keeping your billing details accurate and current. You can review invoices in your account. Contact support for billing errors within a reasonable time of the charge.