Help center

Answers to common questions about buying, selling, accounts and safety.

Version 1.0 Effective: January 1, 2026 Last updated: September 16, 2026

Getting started

Create an account, then post an ad with clear photos, an accurate title, description and price. Buyers can reach you through the built-in messages.

Account

Manage your profile, listings, favorites, offers and messages from your dashboard. You can request account deletion at any time from the Account deletion page.

Listings

Editors can update a live listing. Sold listings can be marked as sold. Please keep titles, prices and photos accurate and current.

Payments

Payment is arranged directly between buyer and seller unless a feature states otherwise. Never share passwords, OTP codes or payment details through listings or messages.

Safety

Meet in public places, inspect items before paying, and keep conversations on the platform. See the Safety page for the full checklist.

Still stuck?

Use the contact form and choose the topic that matches your issue.

Questions? Contact us.